WELCOME BACK TO ALL OUR VALUED PATIENTS!!
As the result of the Covid 19 pandemic, our office has taken steps for a safe return to practice for both patients and staff. To that end, we have implemented the following procedures which must be followed by both our patients and staff. The priority of this plan is to ensure the safety of our patients and staff and to minimize the risk of transmission of the COVID-19 virus.
PRE-SCREENING FOR SYMPTOMS - One day prior to arrival, patients will be informed of our office procedures. Patients will be screened with the Covid 19 Self Assessment tool at https://bc.thrive.health/covid19/en and told to stay home and call 8-1-1 if symptoms are present. Staff will also complete the self assessment tool daily.
UPON ARRIVAL – Patients will again be verbally screened upon arrival and will sign a waiver detailing our office procedures to prevent transmission of COVID-19 and again confirm the written self assessment tool.
RECEPTION PROTOCOLS – Chiropractic appointments will be spaced appropriately and massage therapy appointments will be spaced out with 30 minutes between appointments to allow abundant time for cleaning and disinfecting. Patients will be told to attend their appointment alone except in special circumstances, as no patients will be allowed to sit in the reception area. Patients are instructed NOT to arrive early, and will have to wait outside the office or in their vehicle until told it is safe to enter. Physical distancing will be required at all times other than in treatment rooms.
ENHANCED CLEANING AND DISINFECTING PROCEDURES - Upon entry and exit of the clinic, all patients will be required to either wash their hands in the patient washroom or use the hand sanitizer provided at the front desk. All practioners will also wash/sanitize hands immediately before and after treatments. BCCDC hand washing poster has been posted in patient washroom. All possible treatment table surfaces and other high touch surfaces will be disinfected with approved cleaners between each appointment and all linens will be single use only, then laundered appropriately.
PERSONAL PROTECTIVE EQUIPMENT – Masks are now required, for both practioners and patients. Patients are encouraged to bring a mask with them. A disposable mask may be available for a minimal fee but patients are encouraged to bring a mask with them if possible to conserve resources for front-line health care workers.
Thank you for your cooperation and understanding during this difficult time!
- All of us at Chiropractic Connection